LoginError: wrong username / password?

1

Hi,

I cannot access compilation anymore, while I still can log in LXPLUS fine…

Do you know if anything is ongoing authentication-wise on your side ?

Regards,

Sylvain L.

2

Hi Sylvain,

There probably is an authentication problem, but I do not think it is on our side if by “our” you mean ATLAS or CERN ESE. I think the problem is with CERN IT who are changing the Single Sign On mechanism :open_mouth:

I will have a look tomorrow if this requires some changes in the way we are logging in.

Sorry, that you are again encountering problems with the remote compilation.

Cheers,
Ralf

3

Hi Sylvain,

Just to be sure: you are not using the web interface, are you? That should be working fine, I just checked it.

Cheers,
Ralf

4

Hi Sylvain,

Could it also be that you were not but are now required to use two-factor authentication?
Could you please try to run the compile.py script with the “–2fa” option and tell me if that works for you?

Cheers,
Ralf

5

Hi,

Still stuck this morning:

$ ./compile.py --2fa
CERN Username: slafrass
CERN Password:
One-time code: 373621
LoginError: wrong username / password

6

Hi Sylvain,

Hmmm, looks bad :frowning: I don’t know what to say ??? …

Could you replace line 61 of the compile.py script with the following line:

            raise ValueError("LoginError: result.url = {} - result = {}".format(result.url,result.text))

run it again, and let me know what it reports (>100 lines …)?

Cheers,
Ralf

7 
            <h3><b>You must change your password because our security policy requires passwords that are at least 15 characters.</b></h3>

            <h3>If you dont change it in 28 days, your account will be blocked</h3>

Héhéhéh did not see this one coming !!!

Will change it and keep you updated…

8

That’s it, problem solved, thank you !!!

And sorry for the bothering.

9

No problem. I am glad you could solve the problem, and the remote compilation is working for you again.

Cheers,
Ralf